events, corporate gifting, and custom orders

Whether you are looking for a small favor to say thanks, or a larger gift that says THANKS, we're happy to help create a solution perfectly suited to your needs. Ideal for party or wedding favors, corporate gifts or giveaways, or goodies for gift baskets.

What is the minimum for special orders?
The minimum for special orders starts at only $250.

What is the shelf life of your products?
The maximum shelf life for all of our products is 3 months, but we think they're at their best when fresh. Caramels should be stored in a cool (60-70F degree room), however they should NOT be refrigerated or frozen.

What is the turnaround time?
This will depend on the nature of your order. We recommend contacting us as soon as possible as this varies greatly.

Are you able to drop ship using our UPS or FedEx account?
Yes.

Is custom packing (such as card inserts, tissue paper, bows, labels, etc.) available?
Yes, we can offer all of these options for customization. For more information or to get pricing please contact us at Rebecca@SerendipityCo.com. We look forward to working with you to make your event an especially sweet occasion!

Do you offer corporate or volume discounts?
We do! Discount (not available on custom orders) are per address, as follows:

Order Total* Discount
$500-1,500 5%
$1,500-2,500 10%
$2,500-5,000 15%
$5,000+ 20%
*Order total includes product price only, shipping and taxes are excluded.